Dispatch and Timeframe Policy:
At Sabzah (Arzan General Trading Co), we are committed to delivering your orders as quickly and efficiently as possible. Our goal is to ensure that you receive your fresh produce in perfect condition within 2 days after the arrival of our shipment.
Delivery Address:
Ensure that the delivery address provided is accurate and complete to avoid any delays. Our team can also be contacted via Whatsapp or Instagram for further details about the delivery location if need be.
Return Policy:
We take pride in the quality of our products and strive to ensure that you are completely satisfied with your purchase. However, if you are not satisfied with your order for any reason, we offer a hassle-free return policy.
Conditions for Returns:
Returns are accepted within 7 days of the delivery date for non-perishables.
Items must be unused, in their original packaging, and in the same condition as received.
Non-Returnable Items:
Perishable goods such as fruits, vegetables, and other fresh produce cannot be returned unless they arrive damaged or spoiled.
Refund Policy:
Your satisfaction is our top priority. If you are not happy with your purchase, we will issue a refund in accordance with the following guidelines.
Conditions for Refunds:
Refunds will be processed for items that are returned in their original condition.
For perishable goods, refunds will be issued if the items are received damaged or spoiled.
Refund Process:
To initiate a refund, please contact our customer service team at inquiry@sabzah.com with your order details and the reason for the refund request.
Refunds will be processed within 2-3 business days after receiving the returned items.
Contact Us:
For any inquiries or assistance, please contact us at:
Phone: +965 – 60337100
Email: inquiry@sabzah.com
Thank you for choosing Sabzah. We appreciate your business and look forward to serving you again soon.